Which term is the record of automated texts and emails sent to the member?

• A. CMS
• B. Contact Log
• C. ePost Email
• D. Family Orders

Answer: (B)

The idea here is how we document all outreach to a member. A contact log is the record that captures every message sent to the member, including automated texts and emails, with dates and times and often the status of each contact. This creates a single, chronological history you can review to know what was sent, when, and through which channel, which is essential for follow-up, accountability, and preventing duplicate communications. Other terms don’t describe a per-member communications history: a CMS manages overall content rather than individual outreach records; ePost Email sounds like a specific email tool rather than a log of contacts; Family Orders are unrelated documents.